When delivering, indicate the date and time. The time range is from 09:00 to 18:00. No communication with the courier. The support responds slowly, the call time to the line is more than 15 minutes. As a result, both in support and in the chat they confirm that the goods will arrive by 18:00. At 17:00, a notification arrives that they simply changed the delivery time. The second call to the support line - the employee simply drops the call and transfers it to the bot with a request to evaluate the quality of support. Service is disgusting. Lost weekend.
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