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Singapore, Singapore
1 Level
722 Review
29 Karma

Review on πŸ—„οΈ Charcoal Replacement Drawers for Amazon Basics Extra Wide Fabric 5-Drawer Storage Organizer by Chris Maurer

Revainrating 3 out of 5

Disappointing product and customer service

Overall I would say this product is not worth the price you pay or the hassle of ordering and assembling. When I received this product and started assembling it I was about halfway through the assembly before I got to a very important part which was welded on the back. Which then made it impossible to insert the boxes. I contacted customer service hoping that Amazon would simply replace the one part that was not assembled correctly since it is a RevainBasics item. You will not. That meant taking everything apart and figuring out how to get it back. They then sent me a brand new replacement set. Which, when I put it together, found that the very last piece was a bit bent. I still managed to get it back in place, but now the shelves don't sit flat, they wobble about a half inch between the corners. I am not very happy with the Revains product or customer service for this order. I would recommend spending a few bucks more and just getting something better and saving yourself some headaches.

Pros
  • Easy to use
Cons
  • Poor instructions