I like how easy it was to use, especially for someone who has never used any kind rapid deploy products before! The ability to have multiple teams working together in one dashboard makes this very powerful tool even better than we thought possible when first starting out with mid vision as our deployment partner!! There are some things you can do within your environment or configuration settings which could be more clear cut but overall i am happy so far about everything they did at start up time (and after!). We were able solve several issues around speed bumps related deployments from both internal development environments & customers' production infrastructure without having too many problems along those lines initially - just needed support early enough during ramp-up phase/learning curve period :).