It's user friendly with good customer support team who are always ready for any queries. The software gives us real time alerts when there is anything new or suspicious activity happening around our network perimeter/infrastructure which makes it quite useful tool as compared to others. Nothing much I dislike about this security solution however i do not use all features offered by them but if you need just one such feature then they have got your back at least partially. We had few issues initially while using but now everything works fine like we expected from begining. Good thing was their technical expertise helped me resolve some minor issue during initial phase of implementation so no complains here. Security has been made better than before since introduction of sequretek edpr products into organization environment.