I like how easy it was set up at first! You can't get lost in all of the options when setting things up.
The only thing I dislike about this software has nothing to do with crossware itself but more so because they don;t have an option where we could select our signature file before uploading into their system. It would be great if there were another way other than having them create one themselves as well since most people will already know what type of format that needs to go in here anyway. We are using this program primarily to allow us to include multiple different kinds of logos or images from various sources without getting confused which image goes next each time we send mail out.