I am a little disappointed with this purchase. I purchased this product from the same company a little over a year ago and it was well made and the latch on the top was secure (while removing easily enough for washing). I recently bought another one for a new dog (not that the last one wore out) and its quality has gone down A LOT! The edges of the kennel are rising; The roof pole doesn't stay secure so it comes out all the time and I'm worried about my dogs hurting it and it's not that strong. Very disappointed that Best Pet Supplies decided to lower the price of the product and keep the price the same. I recommend finding something better for your pets. Update December 2016: The inner pillow is completely flat and crumpled at the corners. I contacted Best Pet Supplies to see if I could purchase a replacement pad (as the 16x16 size is very hard to find). I was told they don't sell pillows separately so if I wanted a new pillow I would have to buy a new bed. I would definitely recommend looking for a different pet bed.
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