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New Zealand, Wellington
1 Level
728 Review
26 Karma

Review on heipeiwa by Matthew Marquez

Revainrating 2 out of 5

Warning to Online Shoppers from Heipeiwa

I'm an avid internet shopper, so I couldn't wait to check out Heipeiwa for their apparel, footwear, and accessories. Nonetheless, there was a lot wrong with my transaction that I want to warn other purchasers about. The items I ordered were identical to those shown on the website, but the quality of the clothes and shoes I got was disappointing. The dress I purchased was poorly made and did not fit, and the shoes were both painful and made of low-quality materials. When I tried to return the item, I was met with unhelpful and unresponsive customer service reps who prolonged the process. In conclusion, if you're in the market for premium apparel and footwear, I wouldn't suggest checking out the Heipeiwa online shop. Shoppers should do their homework and find another online retailer that better suits their needs in terms of selection and support.

Pros
  • Prompt shipping.
Cons
  • Sometimes unresponsive customer support.