1 Level
1301 Review
62 Karma
Review on Unit21 by Jack Ford
High quality services for document management
It's easy to use and navigate through the interface. I like that it has been built with security in mind from the beginning, as well as privacy considerations. Sometimes it could be faster at processing requests when you are trying to upload documents/files. But this isn't an issue too often, unless your request takes longer than usual to process. We have used several other providers previously but none were able to provide us with such high level of service. This was the first time we encountered something like that so far.
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Pros
- Great support team which is responsive 24 hours7 days per week!Great quality assurance very professional approach towards customers' issuesVery fast turnaround times for customer inquiriesFully automated document storage systemComprehensive compliance reportingService provided without any additional cost if no credit check requiredA wide variety services included within one monthly feeSophisticated risk analysis toolsEasy navigation; both web based user experience or native iOS appMobile access availableNo need anymore about backup copies
Cons
- I will keep silent
