The professionalism of each member of the team. Each person has their own specialties and strengths that come together to make one cohesive work environment. I love that all of my projects are given the attention they deserve. They don't just turn over a project and say "job done". It's a constant process of improvement. Nothing at this point. I believe they do what is best for the client, while maintaining a sense of style and integrity. I have been doing business with them for over 5 years now. They've never let me down, nor have they ever asked for more than their fair share of the profits.