I like that it is very easy to customize as well as manage all my assets in one place! It's also great because we are able to track everything from our inventory down to each individual piece so there has never been any confusion about what needs fixing/replacing when something breaks within an item (we have had issues before where items were missing).
There really isn't anything bad at this point but if i could think up some things they would be minor fixes such as having better color options available between black & white etc. As far as ease-of-use goes - nothing comes close unless your using excel by yourself which makes sense since its just tracking numbers / information anyways.