After reading a few reviews I decided it was worth the risk to choose this habitat and I wasn't disappointed! It feels like a solid, sturdy living space and I really like the overall design. My ONLY issue was a bent hook on the wooden ramp which was easily repaired with needle nose pliers. Since there was no filling in the box, I expected some damage to the habitat, but was one of the lucky ones who got everything intact. The directions, as others have said, are extremely vague (as shown in the picture) but not difficult to piece together. It took me about an hour to put it together, all because I turned the part over and didn't notice it until the connectors "snapped" together. So user error! Overall I think this habitat is excellent and can't wait to take my rats there!
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