I like that it is easy to use,it's very intuitive from an admin perspective-even if you're not tech savvy! The customer support team are excellent as well- they really get what your looking for in this software without being too technical or confusing! Nothing so far but we have only started using the product over 2 weeks ago.
If you want one stop shop then carrier net definitely worth checking out! It allows us to centralise all our documents into 1 place which makes data entry much easier when sending invoices etc.- also reduces paper waste by making everything digital instead of physical copies!