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Ukraine, Kiev
1 Level
744 Review
43 Karma

Review on GADJIT by Jim Young

Revainrating 3 out of 5

Warning to Potential Customers: My Disappointing Time with GADJIT

Since I fancy myself something of a tech expert, I was eager to check out the GADJIT web shop. I had high hopes for this business, but my interactions with them were disappointing. Their website is user-friendly, and they have a respectable assortment of goods, but their support service is severely lacking. I had a query about a product I was considering purchasing, but it took me multiple tries to hear back from customer service. The reply I did get was unhelpful and raised more concerns than it answered. Unfortunately, my shipment did not come until well after the promised date. When my order eventually arrived, I found that the quality did not meet my expectations. Again, I tried to contact their customer support staff to express my dissatisfaction, but they didn't seem interested in helping me. Overall, I was not satisfied with my time spent shopping at the GADJIT website. They have a reasonable variety of goods at reasonable prices, but their delivery times are unpredictable and their customer service is poor.

Pros
  • a dedication to the provision of superior services to customers
Cons
  • Small maintainability