I contacted the company because a walkie-talkie (particularly one) was hanging. Customer service emailed me that they would send me a new one, sure enough it's been over a month (more than 3 actually) and I haven't seen a replacement yet. If I had known the company was that bad I would not have bought. Other than that they were great for the short time they worked. Next time I'll aim for the ugly and efficient versus the cute and hopeful.
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