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Georgia, Tbilisi
1 Level
751 Review
88 Karma

Review on Lettia by Kaveen Restoration

Revainrating 2 out of 5

Review of Lettia's Customer Service: I am dissatisfied with Lettia, a business that asserts to appreciate its clients and their interests. They have an impressive selection of outdoor equipment and accessories, but I had a bad experience with their customer service, which makes them stand out from their rivals in the wrong ways.

I recently needed help from Lettia's customer support because one of the products I bought was having a problem. I was, however, greeted by incompetent and indifferent staff members who didn't appear to care about my worries. It took a while for me to get an answer, and when I did, it wasn't what I was looking for. Since I have had better experiences with Lettia's rivals that sell comparable products, I am cautious to make another purchase from them. Although Lettia focuses specifically on the outdoors and adventure, their customer service might use some improvement. In general, I wouldn't suggest Lettia to anyone who values receiving quality customer service. Although their products could be of high quality, a significant negative is the absence of customer assistance. I would advise searching elsewhere if you're seeking for a business that genuinely cares about its consumers.

Pros
  • Online store with a minimal learning curve.
Cons
  • Customer assistance is sometimes slow to respond.