It's an excellent tool, especially if you have many customers or need complex configurable solutions that can be changed in real time without having too much work involved by your team! I dislike mostly how slow it loads sometimes (this has been improved since we switched from hosted service), but this isn't something easy to fix with our current setup so maybe there are better alternatives out there? Try using idea room before deciding whether its worth investing into their platform - they will give very detailed answer regarding all of issues above plus more important features like CRM integration etc which make life easier when managing relationships between different departments/customers. We use idearoom mainly as customer relationship management system where each client gets own subdomain under /clients folder inside main domain along side other clients' folders e.g., cliend1/,client2/.etc. This makes everything related directly accessible within one page.