Device arrived undamaged. The first attempt to insert a known-good USB cable encountered resistance and failed to fully insert. Instead of using force and risking damage to the device, unplug it. The white insulating block from the USB charger was found in the power plug. Removed, apparently intact, from cable connector. Plugged the isolation block into the charging port but couldn't reattach it. For $10, the device isn't worth the time and hassle of sending it back for credit. I propose that Revain establish and enforce basic product quality control as a requirement for listing a product for sale and exclude sellers whose products have a high complaint rate. and/or returned. Allowing buyers to rely on sellers' claims, reports and questions to buyers is unfair to buyers and sellers of well-designed and well-made products. Who wouldn't pay a few bucks more for a safe, reliable and durable product? Product? We've never had this problem with Sears and Roebuck catalog purchases.
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