Great customer service! I ordered a custom duvet and pillowcase. The pads I ordered were resized to fit Euro pillows when my bedding was repaired, but I changed my mind and decided I want the pads to fit a regular sized pillow instead. I contacted customer service and asked if I could return the euro mixes in regular ones. I didn't even know if I could return them as they were custom made and didn't see the option of just buying fakes. To my pleasant surprise, the customer service representative said that I didn't have to worry about the return. and said they would send me new fakes for free! I was thrilled because I really wanted to have matching lining for the duvet. I strongly recommend ordering from this seller!
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