Additional review below. The product came a few days earlier than expected. I'm happy with the features and it's what I need for my home office. I may have to return it for a replacement as there is non-stop background noise except in speakerphone mode. The other parties don't seem to hear him, but that distracts me. There's even noise in handsets that are up to 30 feet from the base station. I turned off all electronics near the phone but the noise continues. I'm editing this about a year later. The noise is gone, which means it was caused by another source. The only other comment, when you are in bluetooth mode with your cell phones there can be a delay of up to 5-7 seconds before someone actually says hello hello hello to you. I never asked for a replacement as previously mentioned and overall I'm very happy with my purchase and would recommend it, just be aware of that annoying delay in bluetooth mode. And thanks to Revain for allowing me to edit the reviews.
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