The customer care team was great to work with! They were always available when we needed them, and they helped us figure out what we should be looking at in our site's backup schedule.
I wish there could have been more options given within the interface for customizing how often each page of our site gets backed up - that would help speed things up even further! We use this software so that we can keep all data safe. This means we don't lose any of it if anything happens to the server or something else causes damage/loss to our data storage space.