I almost got electrocuted even though I used it very carefully. The company denied responsibility, they said it was because I bought it in the US. Using outside the US, why is it sold on Amazon and shipped to another country? How can I know? Use the correct adapter to ensure there are no electrical problems. So to me it looks like a lame excuse and I'm pretty sure it would have happened anyway and the product would have been damaged. Then something else which is an absolute disgrace, I wrote to them and it took them months to reply. They then told me to go to another department and when I got to the other they did the same. This has cost me valuable time and now I can't even get through Revain. Worst product I have ever bought online!
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