Good quality product but not suitable for a 23 inch window. I called and told them the extension won't even let me get to my window! he said to take it somewhere and cut about an inch off each end. I did this and after cutting it out it looked awful and still didn't fit! I had to completely remove the extensions and use the protective film for it to work. I feel like it's a scam but I was sure they would except for a refund after their customer service told me to cut it! It's not nice to spend more than $100 for something that doesn't fit the promised size!
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