First I wanted to give one star because when we received our coffee table we didn't have the equipment to assemble it. Instead of calling Amazon, it was Nathan James' customer service number. WOW I can't remember who I spoke to but she was amazing. She apologized on behalf of Nathan James, she looked for parts and got them to us in a hurry. She also emailed until the parts arrived. I assembled the table in parts and it looks great. A month later, Nathan James sent us a small box of Godiva chocolates. It was very unexpected. Who does it? Along with the candy was an apology card. Whenever I need another piece of furniture, Nathan James is my first choice.
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