I waited to open the door until the courier got back to his car. I smelled the product as soon as I opened the door. I carefully opened the package and sure enough, one of them was smashed with oil and glass all over it. I called customer service assuming Revain didn't want me sending it back with broken glass and oil everywhere and my rep was fantastic. Taken care of it in minutes! It smells really good. My entire downstairs smells phenomenal, although not overpowering. Laugh!
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