Excellent device. Used for privacy by Hipaa for over a year. Robust, functional, reliable. Called support once about a small issue related to the operation. Sorry for the attitude at this level but we have about 6 of them or their smaller brothers that are used for secure backups that never need to be called except once. All work fine. The only problem is the 14 digit PIN we use, but that's not their problem. Also set it to destroy all data after 6 failed login attempts. **For those who need to protect data and comply with Department of Justice standards. Make no mistake**. We have used Apricorn actuators for several decades and they are as reliable as any other. For best results, do not use a USB extension cable, use your own cable.
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