So my laptop started working really well. A few months later, the laptop was charged. Found the connection is bad. I thought it was my laptop but then I tried a different charging port and it was the same. I had to hold the fork in a certain position. Behind the rear window. 2 stars because it works, you just have to hold it in place and make sure it's charged before you go. Charging while on my lap? nope not reliable enough. I contacted the seller as it is still under warranty. This consisted of sending a link to the "buy back" item and then sending the defective item back so they could partially refund the purchase and return shipping. . never got a link. I will try again REVISED. - Stay away from this product and the seller. The USB-C end is thin and loose with a patchy connection. I contacted the seller about this, the seller does not answer. waste of money.
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