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Lucy Baker photo
Japan, Tokyo
1 Level
477 Review
0 Karma

Review on Nicewell Food Scale: Accurate 22lb Digital Kitchen White Scale for Precision Cooking and Baking - Grams and Ounces, 1g/0.1oz Graduation, Tempered Glass by Lucy Baker

Revainrating 5 out of 5

Excellent customer service

Bought in December 2020 and in January it started to act, does not weigh, does not tare, does not switch off etc. According to other reviews the batteries have been changed, still nothing. Emailed the service department on the back of the scale with an order number and a photo of what he was doing. They responded within a few hours and had already shipped the new scales. Received within a day, works great. The service is exceptional, no hassles, they just got it right.

Pros
  • There is something there
Cons
  • There are doubts