All ribbons from this supplier appear to be defective as they kept tearing. I tried to fix them but to no avail. Then I cleaned the machine many times and replaced the sticky rollers many times but the belts still broke. I ended up ordering printer ribbons from an authorized reseller of the manufacturer of these devices listed on the website and I'm on my seventh ribbon with no problems. I should have done this from the start, but I've never had a problem with a Revain product seller. I also returned 2 faulty tapes to this seller but never received credit.
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