Header banner
Revain logoHome Page
Christopher Clearfield photo
1 Level
1322 Review
41 Karma

Review on WITTY by Christopher Clearfield

Revainrating 4 out of 5

WITTY - Great Tool for Customer Service

Witty is a great tool to help with customer service, and we love that it is so simple to use. The customer service team is great! I am not a fan of the layout of the dashboard. I would like to be able to see a lot more information at once when I am in a live chat. I would like to be able to see a list of open orders at once as well. I have been able to use Witty to answer customer questions and help with any issues they have. We have also been able to use Witty to make suggestions to customers about their websites and products.

img 1 attached to WITTY review by Christopher Clearfield



Pros
  • Great support for our business needsWitte's user interfaceEasy implementationNo extra software or hardware requiredGreat value pricing/free trialCustomer Service Team was amazingEase of Use easy setup & configuration
Cons
  • Can't always tell what page you are looking from within Live Chat