I love how easily you can use it with any type of computer or device. It's very user friendly! There are so many different features you could be using but what we have used most is the inventory tracking system. The customer service has been great as well when ever there was an issue they were quick to respond. We don't really like having all our information online since some things should remain private. This does help us keep track of everything in one place though which makes keeping up with paperwork easier.