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CtrlS Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
IT Infrastructure, Infrastructure as a Service (IaaS)

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Description of CtrlS

CtrlS is a Tier 4 certified data center offering cloud server hosting, dedicated server hosting, VPS hosting and other data center services.

Reviews

Global ratings 6
  • 5
    3
  • 4
    3
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 4 out of 5

Great provider with great customer service and support!

We have been using control S for more than 5 years now without any problem! Great customer service team as well great support when needed to be solved fastly - even 24/7 if it's urgent!! Nothing so far except that they are not available in all countries (Italy) but I'm sure this will change soon with their new datacenter expansion plan. Highly recommended by us because of its reliability since we need our servers up at least 99% time during business hours or else no revenue generated! No…

Pros
  • Great customer support team if needed for assistance
  • The new version is very easy to use and manage
  • Very reliable to keep system up and running most of the time without any downtime ever seen
Cons
  • Not so cheap compared to others providers out there
  • The new version is less flexible than old one
  • Not available in all countries for

Revainrating 5 out of 5

Great Hosted Service Providers providing affordable price offerings

I like that they have managed servers where you can choose your own configuration of software or OS (it's not all Windows). It seems to be much more expensive than most shared hosters in terms how many instances it has available at once compared with others out there for less money per month/year, but if one needs lots then this may suit their business requirements better over time as prices go down? The support team are great! They always respond quickly whenever i need any help from them so…

Pros
  • Great customer services staff too good job guys keep up the excellent work :)
Cons
  • All fine

Revainrating 5 out of 5

Great Customer Service With Excellent Products

I like that it's fast to set up my website! They have great customer service too as well; they are always willing to help me with any problems I may encounter when using their product or support system. Sometimes there can be some lag in loading pages but this isn't really anything bad about them though because of how good the rest of it was for us. We had an issue where our site wasn't showing properly so we got quick response time from anyone who helped out. Their staff were very helpful…

Pros
  • It is easy enough just by looking at tutorials online.
  • The interface seems pretty intuitive
  • Very userfriendly, no complicated steps needed
Cons
  • It is hard to say

Revainrating 4 out of 5

Great Customer Support and Very Helpful Team

The customer support team has been very helpful in helping me with any issues I have had since day one! They are always willing to answer questions or help troubleshoot problems that arise from time-to-time when using their service (and it's not just our product). Their pricing model makes them competitive as well; they don't charge for bandwidth so you won’t be paying extra if your site gets popular but doesn't use much of what comes off at peak times during typical business hours - i think…

Pros
  • Great service and support, and a great team of people working there!
Cons
  • I think the pricing model could be better for some but I think it's good for others

Revainrating 4 out of 5

Great technical assistance provided by Cntls

Quick to answer requests and understand our concerns. Very professional and always on top of things. The customer service team is wonderful! They are easy to communicate with, and are always available and helpful. Honestly, the only thing I wish is that they had better support for specific software. I use CtrlS for work, and they have helped me with a number of problems. Never had any issues. They are always on top of things and help me get my problems solved. I would highly recommend working…

Pros
  • They always take the time to listen and understand our concerns
Cons
  • I don't have any complaints with CtrlS

Revainrating 5 out of 5

Great Customer Service, Very Reliable

Excellent customer support! They are always willing to help with any questions or concerns you might have as well as provide updates for your account when needed. I haven't had any issues while using their service so far but if I do it will be very easy to contact them again about that issue since they're great at responding quickly. We were looking into different providers of virtual servers such as Digital Ocean (DO) due to price point differences between DO vs ctrl-s. So we decided go try…

Pros
  • Great Customer Support
  • High Availability, fast response time & uptime guarantee.
  • No data loss experience yet during all these years in use :)
  • just simple clickable links within cloud management panel itself.
  • Very good
Cons
  • I don't really have any dislikes about this, everything is just fine