I like that it can be used both in paperless mode, which is great because we are moving away from physical records completely! It's easy to navigate through all of our systems using this software - patient info/records management system; billing process etc., everything seems seamless when combined with other programs such as Xero or Quickbooks Online Accountant Program / Payroll Service Provider via Sage 50 Accounting System Integration Toolkit-it makes life easier than ever before!! The price point could definitely use some improvement but overall they're doing an excellent job bringing their products out there at competitive rates compared what you'd find elsewhere online without sacrificing features.-we've been able to keep costs down by being more efficient about how many different providers bill us rather then having one employee do so alone instead now everyone has access easily enough while still keeping track of time spent per service.