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1 Level
792 Review
50 Karma

Review on First Direct Corp. by Ralph Banks

Revainrating 5 out of 5

Excellent service and outstanding Customer Support

The customer support is fantastic! I have never had an issue with them in over 5 years of business together (and we are constantly growing). Their products/services meet our needs perfectly - they're always one step ahead so that you don't need to be first time users themselves either when it comes down do your own research before choosing what's right or wrong fit fo ryou- but if something isn;t working as expected then reach out directly via chat instead waiting days until someone responds from their team who may not even know about this problem yet because there was no communication between teams at times which could take weeks just like my previous provider did. We were able solve issues related around billing & tracking customers accounts quickly without having any kind og errors during implementation process itself.- Nothing really dislike here though would recommend getting quotes etc beforehand otherwise things can become quite costly later after implementing system than initially thought especially since new features keep coming.

Pros
  • Great product offering
  • Excellent services offered for all kinds o fbusinesses
  • Highly available staff members ready 24x7 hours 7 day week service wise, great quality response rate too.
  • Easeof use across multiple devices including tablet / mobile phone usage options also