I'm really at a loss as to why this product has so many positive reviews. I could barely get the case out of my pocket as it was IMMEDIATELY apparent that the quality of the fabric was lousy. It was like a cheap piece of fabric that you buy off the roll at the fabric store and just sew in a zipper. Completely dissatisfied with the feel (starchy) and texture (spiky) of the bedding. Returned immediately for a refund. I'm not sure how on earth anyone with an understanding of know how could love or enjoy having this on their bed. ***UPDATE*** The customer service from this company is excellent. They contacted me to discuss my negative review and see how they can rectify the situation. and didn't stop until they knew I was happy. They sent me their white pom pom bed sheet set (polyester) and it is good quality, soft and beautiful. As they explained, this duvet cover is made of cotton and needs to be washed before use as it will soften over time. The fact that they have been persistent in ensuring my happiness shows that they care about the products they bring to market.
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