First of all, 4 GB is NOT a lot, do yourself a favor and bring your hard drive! Second, when I got this Xbox, it had parental controls. I am an adult who plays adult games none of which can be played on this console with parental controls enabled. This parental control has been locked with a password from the previous owner! No problem, right? I just need to factory reset it. Not correct! You also need an access code for this. And the seller could not help me. I bought a paperweight. However, after contacting Microsoft (which was an ACCEPTANCE to say the least), a support member was able to provide me with a reset code. I love my Xbox! I just want the seller to make sure that the goods are really ready for sale.