It's easy to use for your organization! I like that it allows you pick up where ever in time if needed as well. You can also delete documents from anywhere at any point during their life cycle which makes tracking them easier than other vendors who only allow deletion when an order has been placed or received by someone else working with us internally. A little more control over how long records are kept would be nice but overall its great software so far!! Nothing really bad about this product yet we have not found anything worth mentioning either way they do what there supposed too do very good.