I like how easy it is when you have an issue with your insurance policy or if there are any changes in my health care plan during open enrollment period! There really isn't anything bad about this service at all because of its ease-of use especially since most people who go through them don’t know much more than basic terms such as "healthcare benefits plans". I enjoyed working with everyone at Wmullens law group in this case! The staff was very professional & helpful throughout every step of my process from start - finish!! No issues during entire time period as far how it went or what i needed help w/ etc.. Everyone there is extremely friendly which made me feel comfortable right away.