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1 Level
812 Review
39 Karma

Review on Etribes Connect GmbH by Instructor Niederhaus

Revainrating 4 out of 5

Very helpful to build customer specific personas

The tool allows us quickly create our own profiles from scratch or with existing data that we have collected ourselves elsewhere so as not having wasted time filling in pre-existing templates (or worse - copying/pasting what's already there).The reporting part of this software can be improved but I don't mind it much since you get used very fast how your reports look like once they're generated for one profile only! Our main use case are client profiling which helps provide more accurate project estimates than just "this person has done such &such". We also realized quick insights about clients' expectations and current state when comparing two similar customers who were previously unknown each other until now.

img 1 attached to Etribes Connect GmbH review by Instructor Niederhaus



Pros
  • Very simple UI without any additional functionalities; yet all needed features available within 2 clicks.
  • Allows to make great customizations even during early stages, epecially if compared side by sides among different projects / customer base analysis etc