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Shaw + Scott Review

5

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Emarsys Consulting

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Description of Shaw + Scott

Shaw + Scott is a digital communications agency with a passion for customer relationship marketing. They specialize in strategic, creative and technical solutions to help define, craft and support your email, mobile, social and web campaignsall tailored to your brand, marketing objectives and production realities.

Reviews

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Type of review

Revainrating 5 out of 5

Professional organization with great people and open communication

We have been working closely together since we started our partnership (5 years now). The team at Shaws+Scott are very professional but also easy going when it comes down do business! I can't think of anything that would make me dislike them as they've always done their best work regardless if you're happy or not after each project/campaign - which makes us feel valued by this great organization! Communication & feedback process was quick too so no complaints there either :) Highly recommend…

Pros
  • Professional attitude, reliable service delivery with good quality product.
  • Attention to details,
  • Flexibility in terms client requirements etc
Cons
  • Not the best

Revainrating 5 out of 5

Great experience with amazing management and staff

I like that they are open minded about what we need from them even if it’s something outside of their specialty! Also because you can have input during development this often results at higher quality work which makes everyone happy especially after seeing some shoddily done design samples by other companies (including those without designers!). We don't necessarily use all everything our vendors provide us but when i do there's nothing wrong specifically as far backfilling goes which allows…

Pros
  • Their customer service is outstanding!!! And its nice having such flexibility regarding scheduling due dates / meetings whenever necessary
Cons
  • None

Revainrating 5 out of 5

Extremely efficient, knowledgeable staff

The team at Shaw+Scott are very professional and always deliver great work. Their communication throughout all stages of our project was flawless. At times it seemed we were working on different projects but as soon as I brought this up they made sure it was resolved straight away. Would highly recommend! We used them to create a new website for us which was very simple but effective. As an online business owner myself I can say that this team has done everything right so far and I'm looking…

Pros
  • Great service, speedy delivery & fantastic value
  • Can't fault anything really.
  • Nothing outstanding about any aspect whatsoever could have been better if there had ben more time spent with me by their designers during my webdesign process however once completed no complaints whatsover.great product just not long enough period in order build trust :).and hence i'd definitely use again should require another customised design / layout/
Cons
  • I will keep silent

Revainrating 5 out of 5

Shaw + Scott - Great team - great clients

I like that they work closely with each new client to make sure we are always working towards our goals and that we understand how to maximize every opportunity. That it's not just an ad agency; we really build a partnership with them which results in successful outcomes. Sometimes there can be time differences of when something will take place especially if you have some outside forces interfering (such as holidays) but Shaw & Scott do a solid job of making sure everything happens as intended.

Pros
  • They listen
  • Their ability for quick turnaround times.
  • The way their team is structured allows everyone accountability while creating opportunities across departments
  • There customer service staff members
Cons
  • Not the best

Revainrating 5 out of 5

Great service - fast response to queries and feedback.

Always willing to look at options if something isn't quite right. Very friendly, always helpful and on hand if anything goes wrong. Very efficient and will usually find a solution within 24 hours. Have used them twice so far, and both times I've had nothing to complain about! They do some very interesting things like create "mini" versions of your site just using the API, which you can then deploy yourself (with all its advantages!). So they make it really easy for someone without any…

Pros
  • Easy to use, especially for those who are not programmers
  • Great documentation
Cons
  • How much does each site cost? What's included? And how many sites can you host?
  • If you're a big site owner, you may need to contact support to understand the best pricing structure for you
  • Pricing seems expensive for small websites