Review on Efficiently Organize Your Documents with DecoBros Stackable 3 Tier Desk Letter Tray Organizer in Black by Kelly Dorsey

This is an excellent product. It's well made and beautiful. However, I was surprised by the product support. I've been doing a lot of housework lately. I received this package and put it together in a hurry. Then I put it on my desk and noticed that it was crooked. I read negative reviews that said the same thing. So I sent an email asking if there is a way to fix the problem. A few hours later I received a reply: We apologize for the defective item. Please help take photos of the broken parts if you can and we will show it as proof that our factory needs improvement. You don't have to send it back and we will send you a replacement to the address below. But after writing an email last night, I looked back at the tablet. I loosened the screws, placed the tray on a flat table, readjusted the screws and it fit perfectly. I emailed them that I don't need a new tablet. However, I am very satisfied with this good customer service.