I was eager to check out Skone's online shop because I rely heavily on cosmetics and beauty products to feel confident and put together. My encounter, however, was anything but pleasant. The website had a poor search feature to begin with and was challenging to navigate. I spent a lot of time scrolling through pages of useless items because I had trouble locating the specific products I was searching for. When I did locate the items I wanted to buy, I was saddened to discover that they were all sold out. I had already invested a considerable amount of time looking for the items, and this made me angry and frustrated. Additionally, the customer support was unresponsive and unhelpful. I asked them for help, but all I got in return was a dismissive attitude and no genuine answers to my problems. Overall, I had a disappointing and frustrating experience with Skone's online shop. I wasn't pleased with them and am unlikely to make another purchase from them because of their unreliable availability and unhelpful customer service.