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Alejandro Dabney photo
United States of America, Salem
1 Level
750 Review
50 Karma

Review on SMARTHAIR Professional Salon Cape Polyester Haircut Apron Shampoo & Chemical Resistant Haircut Cape,54”X62”,Black,C007013C-B by Alejandro Dabney

Revainrating 5 out of 5

Wonderful cape and service

I originally purchased this cape in July 2019. After washing it twice, the plastic at the top peeled off. I contacted the seller and they quickly replaced it at no charge. They explained that the cape was not machine washable and should only be wiped to clean it. Then a few months later, they contacted me and said they had tried new material that can be washed and wondered if I would like to try one for free. I accepted and received it within a week. I've been using it every since October 2019, have washed it several times and found it is very durable. It is now my favorite cape. Thanks so much, I'm a very happy customer.

Pros
  • Great product
Cons
  • The cape might not provide ample protection for the client's clothing, causing them to leave the salon with hair clippings and chemicals on their clothing