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Ukraine, Kiev
1 Level
753 Review
48 Karma

Review on CODACE by Tim Roby

Revainrating 2 out of 5

A Poor Customer Service Experience with CODACE

Despite having a wide range of products from reliable manufacturers, CODACE's customer support left much to be desired in my opinion. I contacted their customer service several times because I had a problem with an item I had gotten, but I never got a response. I felt frustrated and confused because their website missed crucial details like contact information and return policies. To ensure customer happiness, a business must provide dependable customer service and open policies, but CODACE fails to meet these requirements. Overall, I am unable to endorse CODACE due to their shoddy transparency and lack of dependable customer support. In my experience, CODACE has not prioritized customer happiness, which is crucial for businesses to do.

Pros
  • Products that have both excellent quality and excellent resilience.
Cons
  • There are no choices for free shipping.