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United Kingdom, Belfast
1 Level
758 Review
64 Karma

Review on Jeopace by Leroy Jacobs

Revainrating 1 out of 5

Jeopace, the internet store, provided a poor customer service experience.

Because I do a lot of my shopping for things to use around the house and in the cooking online, I was very interested in trying out Jeopace. Despite this, I found shopping at this online business to be an extremely discouraging experience. To begin, the website was not user-friendly and missed essential details about the products being sold. I had to look through a lot of different pages just to discover some fundamental information like the dimensions of the product and the components it is made of. When my order was eventually delivered to me, I discovered that the products were of an extremely low quality, and this led to my extreme disappointment. The products were of poor quality and did not perform as described in the marketing materials. In addition to this, the shipping took a great deal more time than anticipated, and I was not provided with any updates regarding the progression of my purchase. When I attempted to contact customer support to address these issues, I was met with responses that were unhelpful and dismissive of my concerns. This made the situation even more frustrating. It is abundantly obvious that Jeopace places a higher priority on making a quick transaction as compared to providing quality products and customer service that is satisfactory. In general, Jeopace is not a retailer that I would suggest to anyone seeking to purchase trustworthy and high-quality home and kitchen goods. There are a plethora of other online retailers available, many of which provide superior products and services to their customers.

Pros
  • many high-quality goods available
Cons
  • Limited product descriptions