I like that it has an easy to use interface which is very user friendly. It also allows me to monitor all of my virtual machines from one place in real time without having to log into each VM individually. The only thing i dislike about this software is that its not as good at monitoring CPU usage across multiple VMs compared to other products out there. I have been using this product since version 3 and never had any issues with it until recently when we upgraded our servers to Windows Server 2016 (which was released before they updated their product). We were able to resolve some performance issues by upgrading but now we are experiencing problems again after updating our server OS.