I like that you can customize your logo to fit any business need or budget! The customer service was great too - they were quick with responses when we needed help during our initial design process for one of my clients (and even offered some free advice!).
There are so many options available in terms pricing models which makes it easy not only if cost but also time commitment as well- especially since there's no upfront fee!! It would be nice though being able compare costs between different designers/companies before finalizing price quote from them.- Pricing model needs more transparency about how much each project will actually go towards their profit margin vs what goes back into marketing materials etc.. Overall good experience working together through this platform; however do have at least 1 person who knows WordPress inside out & has prior knowledge using wordpress themes / plugins because things.