I bought this mug as a 'Take it and Come' gift basket that was sold at a fundraising auction. I can't personally attest to whether this mug really does keep liquids hot or cold for very long as I haven't used the product personally, but I can tell you the mug arrived in perfect condition - well packaged - and looked just like as it appears in the photos! I ONLY gave the mug 4 stars because I found the single color mug was prone to scratches (as I did when assembling the basket) but overall I was VERY happy with my purchase and the mug was a great addition to mine Use auction basket! I recommend buying!
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