I liked how easy it was for me as an end user, or customer in general with my hosting account setup/accessing web servers remotely from home office etc., using cherry's server management console software application (SSM).
Not sure if this has been fixed recently but there were some problems where when you had multiple users logged into SSMS via remote desktop connection only one of them could access any databases unless they restarted their session i think? This made troubleshooting issues difficult sometimes since we needed more than 1 person working together simultaneously just trying t solve database related issuess! It would be great though because not everyone knows SQL well enough which makes things complicated so having something like sql query builder tool available within ssms will help alot!!