The ability to create customizations at the field level.Customized reports for the end user. The ease of deployment across multiple geographies.The ability to have an independent project manager in each country.Easy implementation of new features in the system. The reporting interface can be improved. The support provided by the system team is very good. It was easy to implement SAP S/4HANA Field Service Management solution. It has helped us achieve our business goals. We are using it to manage our Field service activities.