I like how easy it was for me as my accountant or bookkeeper to use this program with our clients who had their own payroll accounts set up within QuickBooks Online Payroll Service - which made life so much easier! There were no issues at all using this product from start-to-finish. It's very simple & straight forward once you get used to navigating around some of its features but not overly complicated either (which can be good when working remotely). The price point may seem steep compared to other programs out there however we have found many benefits over having someone else do these tasks manually each month such as being able to check off items completed by employees/contractors etc., saving hours per week spent doing paperwork instead focusing more towards client services / business development opportunities.